FREE LOCAL SHIPPING (MIN. SPENDING S$50) Note: Strictly NO exchange or refunds for ALL discounted sale items

Shipping Information

SHIPPING

LOCAL

WE OFFER REGISTERED SHIPPING (WITH TRACKING NUMBER) VIA ARAMEX FOR ALL LOCAL ORDERS TO YOUR PREFERRED ADDRESS.

SHIPPING PRICE STARTS FROM $SGD5.

FOR REGISTERED SHIPPING, YOU CAN EXPECT TO RECEIVE YOUR ORDER(S) THE NEXT WORKING DAY FROM THE DAY WE PROCESS YOUR ORDER(S). PLEASE NOTE THAT WE PROCESS EVERY ORDER(S) ONLY ON WEEKDAYS. OUR PACKING FACILITIES DO NOT OPERATE ON WEEKENDS AND PUBLIC HOLIDAYS.

WE DO NOT PROVIDE SCHEDULED TIMING FOR DELIVERIES AND WE DO NOT PROVIDE SAME-DAY DELIVERIES.

AFTER YOUR ORDER IS PROCESSED, YOU WILL RECEIVE AN E-MAIL NOTIFYING YOU OF THE TRACKING NUMBER. WITH THE TRACKING NUMBER, YOU CAN TRACK YOUR ORDER HERE. IF YOU DO NOT RECEIVE YOUR PARCEL, PLEASE E-MAIL US AT [email protected]

PLEASE NOTE THAT ONCE YOUR ORDER HAS BEEN MADE, WE ARE NOT ABLE TO MAKE ANY CHANGES TO THE ADDRESS UNLESS THERE IS AN ERROR IN THE ADDRESS.

NOTE :

IF YOU NEED YOUR PURCHASE URGENTLY, WE WOULD RECOMMEND YOU TO SELF-COLLECT THE ITEM FROM THE STORE, PROVIDED THERE IS AN AVAILABLE STOCK. PLEASE NOTIFY US WITHIN 30 MINUTES FROM PURCHASE.

INTERNATIONAL

WE OFFER REGISTERED SHIPPING (WITH TRACKING NUMBER) FOR ALL INTERNATIONAL ORDERS TO YOUR PREFERRED ADDRESS.

WE DO SHIP TO MOST COUNTRIES! PLEASE EMAIL US AT [email protected] IF YOUR COUNTRY IS NOT STATED DURING CHECKOUT.

SHIPPING PRICE VARIES FROM THE WEIGHT OF EACH ORDER. FOR ALL INTERNATIONAL ORDER(S), FEDEX SHIPPING IS AUTO CALCULATED DURING CHECKOUT.

YOU CAN EXPECT INTERNATIONAL ORDER(S) TO REACH YOU FROM 5 – 7 WORKING DAYS, PROVIDED THAT IT IS NOT HELD UP AT THE CUSTOMS.

NOTE :

WE ARE UNABLE TO ADVISE THE TAX/DUTIES AND OTHER MISCELLANEOUS AMOUNT PAYABLE FOR THE PARCEL ONCE IT REACHES YOUR COUNTRY. PLEASE DO CHECK WITH YOUR CUSTOMS AND IMPORT AUTHORITY FOR MORE DETAILS.

IF YOU CHOOSE TO REJECT THE DELIVERY OF THE ORDER ONCE IT HAS REACHED THE DESTINATION COUNTRY, PLEASE DO NOTE THAT AN ADMIN CHARGE WILL BE LEVIED ON YOU.

Exchange policy

EXCHANGES

IN STORE

EXCHANGES IN STORE ARE VALID WITHIN 7 DAYS FROM THE DATE OF PURCHASE, PROVIDED THAT THE ITEM(S) ARE UNWORN, UNWASHED AND IN THEIR ORIGINAL PACKAGING. THE ORIGINAL RECEIPT MUST ALSO BE PROVIDED UPON EXCHANGE TRANSACTION. SALE OR DISCOUNTED ITEMS ARE ARE NOT ELIGIBLE FOR EXCHANGE.

WE ONLY ALLOW A ONE-TIME EXCHANGE FOR EACH TRANSACTION AND EVERY EXCHANGE TRANSACTION IS FINAL. IF THE ITEM EXCHANGED IS OF A LOWER VALUE, PLEASE NOTE THAT WE DO NOT ISSUE REFUNDS. HOWEVER, YOU MAY USE THE REMAINING VALUE ON ANOTHER ITEM. IF THE ITEM EXCHANGED IS OF A HIGHER VALUE, YOU WILL HAVE TO PAY FOR THE DIFFERENCE IN AMOUNT.

ONLINE

NOTE: WE DO NOT ALLOW EXCHANGE OR REFUND FOR SALE ITEMS.

EXCHANGES ONLINE ARE VALID WITHIN 14 DAYS FROM THE DATE OF PURCHASE, PROVIDED THAT THE ITEM(S) ARE UNWORN, UNWASHED AND IN THEIR ORIGINAL PACKAGING. SALE OR DISCOUNTED ITEMS ARE ARE NOT ELIGIBLE FOR EXCHANGE.

WE ONLY ALLOW A ONE-TIME EXCHANGE FOR EACH TRANSACTION AND EVERY EXCHANGE TRANSACTION IS FINAL. IF THE ITEM EXCHANGED IS OF A LOWER VALUE, PLEASE NOTE THAT WE DO NOT ISSUE REFUNDS.

TO DO AN EXCHANGE BY MAIL, PLEASE E-MAIL US AT :

[email protected]

PLEASE PROVIDE US A SCREENSHOT OF YOUR ORDER RECEIPT AND REASON FOR EXCHANGING.

UPON CONFIRMATION OF YOUR EXCHANGE TRANSACTION, PLEASE INCLUDE YOUR ITEM(S) AND ORDER RECEIPT INTO THE PARCEL AND MAIL IT TO THE FOLLOWING ADDRESS :

TROOPFEET SG / WELL BRED

VERTEX, 33 UBI AVENUE 3

#08-07 SINGAPORE 408868

PLEASE USE A REGISTERED/TRACKABLE POSTAGE SERVICE AS WE ARE NOT ACCOUNTABLE FOR ANY LOST PARCELS IN TRANSIT. DO NOTE THAT THE COST OF MAILING THE EXCHANGED ITEM OUT TO YOU MUST BE BORNE BY YOURSELF.

*PLEASE DO NOTE THAT ITEMS PURCHASED ONLINE CAN ONLY BE EXCHANGED SUBJECT TO AVAILABILITY. ITEMS PURCHASED ONLINE ARE NOT ABLE TO BE EXCHANGED IN STORES

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Get the coolest tips and tricks today

This ebook will change everything you ever thought about relationships and attachment. Find the secret to connecting better and faster